Product discovery: Developing and owning the product vision, strategy and roadmap. Working closely with Product and Product Design to ensure that we are solving the right problems in the right way. Leveraging data such as NPS and usage to supplement customer and market research to support this.
Product prioritisation: Turning the product vision into action by driving backlog validated by customer insight. Working with the Engineering teams to ensure that planned work is underpinned by clear user stories and acceptance criteria.
Product delivery: Acting as Product Owner within the Scrum team, helping to remove blockers and ensure that product delivery is on time and meets customer needs.
Product go-to-market: Working with other Zellis teams in line with the Zellis repeatable release model, to ensure successful product release and adoption to initial customers and the market.
Product in-life: Monitoring product performance including NPS and usage, identifying opportunities for improvement to feed into the product backlog. Evangelism and support to the business stakeholders and customers to ensure that the value of the product is realised. Product life-cycle management.
People management: Coaching, mentoring and managing a team of Product Managers. You'll set clear and measurable objectives and provide regular feedback and guidance.
Requirements :
10+ years experience as a Group / Lead / Senior Product Manager.
5+ years people management experience.
Experience working as part of a global matrix western-based organisation.
Experience of end-to-end product management cycle working across multiple Engineering teams.
Experience in agile methodology and working in a Scrum team as a Product Owner.
Experience in HR software or services desirable but not essential.
Scrum certification desirable.
Able to influence / communicate with senior stakeholders.
Have a passion for solving customer needs.
Strategic and structured thinking to develop and drive product strategy.
Data analysis skills.
A creative force yourself, but equally able to facilitate a creative dialog and stimulate others to be creative drivers, to identify new solutions to customers’ needs.
Ability to build strong relationships within Zellis and with customers.
Persistent in bringing strong evidence, with clear communication and influence to mobilise Zellis to deliver great solutions to customer needs.
Brings a growth mindset, challenging team members to move to best practice and being open to learning from others.
Smart and restlessly curious to learn new products, technology and business processes (with a solid understanding of these and the commercials of a software organisation).
Able to pivot from 30,000ft product strategy with senior leadership, to 1,000ft product detail with a development team.